Privacy Policy Statement

Your privacy matters to us. This policy explains how we collect, use, and protect your information when you visit our site or request gardening services.

Information We Collect

We only collect personal details necessary for service delivery and communication purposes.

• Contact details such as your name, address, phone number, and email are collected when you complete service request forms.
• Information about your property and gardening preferences may be gathered to tailor our services properly.
• Website usage statistics, like pages visited and session times, are collected through cookies and analytics tools.
• Any direct correspondence, feedback, or messages you send help us improve our service quality.

How We Use Information

Your personal data serves only in facilitating and improving the gardening services we provide.

• To respond to inquiries and confirm bookings or appointments with accuracy and efficiency.
• To send you updates about your booked services or important changes to our operations.
• To process feedback and improve both the website and our gardening solutions over time.
• To satisfy legal or regulatory requirements as applicable in South Africa.

Legal Basis for Use

We rely on lawful grounds to process your personal information, always respecting your rights.

Our main legal bases for processing are your consent, fulfilment of our service obligations, and compliance with South African law.

Sharing Policy

Your private information is treated as confidential and is not sold to any third parties.

• Personal data may be shared with team members who require it for service delivery, all under strict confidentiality guidelines.
• Information may be shared as required by law or for the protection of our legal rights or property.
• Certain technical partners (e.g., web hosting) may access basic data as needed to help secure and operate our site.

Data Security

We prioritize security by using recognised technical safeguards, staff training, and access controls. However, no online platform can guarantee absolute safety, so please contact us immediately if you suspect any unauthorised access to your data.

Your Rights

You can access, update, or request erasure of your personal information at any time.

• You may request a copy of your stored information or ask us to correct inaccuracies.
• You can withdraw your consent or unsubscribe from communications whenever you wish.
• You have the right to object to particular data uses or restrict how we process your information.
• Requests regarding your personal data can be sent to our contact details below.

Cookie Use Policy

We use cookies for a better website experience and to analyse visitor statistics. For details, review our full Cookie Policy.

Cookie Policy Cookie Policy

Contact Us

For privacy questions or to exercise your rights, please reach out using the details below. We respond promptly to all requests.

Policy Updates and Changes

This privacy policy may be updated when necessary. Please check this page for any changes that could affect your information.